Refund policy

Return & Refund Policy

At RevvMotiv, we strive to deliver the right products in perfect condition. Please read our policy carefully before placing your order.

Returns

We do not accept returns for any products once they have been delivered.

Refunds & Replacements

Refunds or replacements are only offered under the following circumstances:

• You receive the wrong product, or

• You receive a defective or damaged product.

To be eligible for a refund or replacement, you must:

• Contact us within 2 days (48 hours) of receiving your order.

• Provide a complete, uninterrupted unboxing video starting from the sealed package until the product is fully unpacked. This video is mandatory for verification.

• Share clear photos of the product (if requested by our support team).

Requests submitted without a proper unboxing video or after the 2-day period may not be accepted.

Inspection & Approval

Once we receive and verify your claim, we will inspect the provided evidence. If your request is approved, we will arrange a replacement or process a refund, depending on product availability and the nature of the issue.

Non-Eligible Cases

Refunds or replacements will not be provided for:

• Change of mind.

• Incorrect product selection by the customer.

• Minor variations in color or finish due to screen/display settings.

• Damage caused by improper installation, misuse, modification, or normal wear and tear.

• Claims made without the required unboxing video.

• Claims submitted after 48 hours of delivery.

If you have received the wrong or a defective product, please contact our customer support within 48 hours of delivery with your order number, unboxing video, and relevant photos. Our team will assist you as quickly as possible.

If your products are custom-made or made-to-order (which is common for car accessories), I can also add a “No cancellation after order confirmation” clause to strengthen the policy.